Troubleshooting
- All Devices Offline
- Hot Water has disappeared from the App
- Why don't I receive an email to reset my password?
- How do I change my neoApp password
- Location Offline NeoHub Gen 1
- Location Offline NeoHub Gen 2
- Location Offline NeoHub Gen 3
- Do WIFI repeaters help the Heatmiser NeoStats communicate with a neoHub?
- Thermostats going offline when connected to a miniHub
- neoHub Gen 1 losing Date and Time
- Trying to Add neoStat WIFI to the App, however it is not showing on the list and you only have the option to RESCAN
- Do you have a server outage at the moment?
- I cannot login to my Neo App
- What do the LEDs mean on the neoHub Gen 2 or Gen 3
- How do I reset my neoHub Gen 2
- My account is locked, what can I do?
- How do I reset my neoApp Password?