How do I change my neoApp password November 21, 2019 09:18 Follow Open your Neo app On the login screen, Press Forgot Password Enter your email Select Request New Passcode Check your email (including your spam folder) Enter the code you just received on email Now enter your new password Related articles How do I reset my password? How do I change my login email? I cannot login to my Neo App My account is locked, what can I do? How can I unlock my thermostat?