How do I change my neoApp password November 21, 2019 09:18 Follow Open your Neo app On the login screen, Press Forgot Password Enter your email Select Request New Passcode Check your email (including your spam folder) Enter the code you just received on email Now enter your new password Related articles I cannot login to my Neo App How do I reset my password? Alexa is unable to find any devices when I scan Contact Us Do you have a server outage at the moment?