How do I reset my neoHub Gen 2 November 19, 2018 04:47 Updated Follow Press and hold the Connect button for 10s until the LEDs flash The neoHub will take around 3 minutes to boot up and connect to the Neo Server. Related articles What happens if my internet or neoHub is not working? My neoHub is offline, what does it mean? What are the steps to setup the system? I am trying to re-pair my neoStat to the neoHub but it won't pair Do you have tutorial videos for the neoApp?