How do I reset my neoHub Gen 2 November 19, 2018 04:47 Updated Follow Press and hold the Connect button for 10s until the LEDs flash The neoHub will take around 3 minutes to boot up and connect to the Neo Server. Related articles My neoHub is offline, what does it mean? What happens if my internet or neoHub is not working? I am trying to re-pair my neoStat to the neoHub but it won't pair What are the steps to setup the system? Do you have tutorial videos for the neoApp?