How do I reset my neoHub Gen 2 November 19, 2018 04:47 Updated Follow Press and hold the Connect button for 10s until the LEDs flash The neoHub will take around 3 minutes to boot up and connect to the Neo Server. Related articles I am trying to re-pair my neoStat to the neoHub but it won't pair My neoHub is offline, what does it mean? What happens if my internet or neoHub is not working? What are the steps to setup the system? How to rename your neoHub Location