Do you have a server outage at the moment? November 21, 2019 09:19 Follow You can see our latest cloud status by visiting http://status.heatmiser.com Related articles My neoHub is offline, what does it mean? My Thermostat is showing Offline in the app. What can I do ? What do the LEDs mean on the neoHub Gen 2 Contact Us I cannot login to my Neo App