Do you have a server outage at the moment? November 21, 2019 09:19 Follow You can see our latest cloud status by visiting http://status.heatmiser.com Related articles My neoHub is offline, what does it mean? I cannot login to my Neo App Why does my heating come on when I don't expect it? What do the LEDs mean on the neoHub Gen 2 My thermostat is showing as OFFLINE in my app