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neoApp

User Guide

  • Will the neoStat V2 Series work with a neoHub Gen 3?
  • NeoHub change of ownership
  • Do I have a neoStat WIFI?
  • Contact Us
  • How to Email Support via the Heatmiser Neo App
  • NeoApp not responding properly
See all 53 articles

System Setup

  • Products compatible with neoHub Gen 2
  • Products compatible with neoHub Gen 3
  • Products compatible with neoHub Gen 1
  • Can a neoUltra work with the neoHub Gen 3?
  • If you need our server team to investigate the 'Heatmiser Neo' App
  • How do tell the difference between a neoStat V2 and a neoStat WIFI?
See all 16 articles

HomeKit - iOS

  • HomeKit update message appearing on the App
  • Stats not responsive on HomeKit
  • Pairing to HomeKit, getting Accessory Not Found
  • Reset HomeKit Configuration
  • Remove neoHub from HomeKit
  • Assigning Rooms in HomeKit
See all 8 articles

Troubleshooting

  • All Devices Offline
  • Hot Water has disappeared from the App
  • Why don't I receive an email to reset my password?
  • How do I change my neoApp password
  • Location Offline NeoHub Gen 1
  • Location Offline NeoHub Gen 2
See all 17 articles
Heatmiser FAQ

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