neoApp
User Guide
- I want to change my email address to log into the Heatmiser Neo App
- Contact Us
- My broadband router is being replaced, what do I do with my neoHub?
- How to set-up Hours Run heating mode
- How to receive a One Time Support Code?
- How do I update my iOS app after receving an update notification?
System Setup
- What are the steps to setup the system?
- How do tell the difference between a neoStat V2 and a neoStat WIFI?
- NeoHub not adding any thermostats initially
- How do I pair my neoStat v1 (Blue Display)
- How do I pair my neoStat v2 (White Display)
- How do I change the Program Mode in the neoApp
HomeKit - iOS
- Stats not responsive on HomeKit
- Pairing to HomeKit, getting Accessory Not Found
- Reset HomeKit Configuration
- Remove neoHub from HomeKit
- Assigning Rooms in HomeKit
- How to Add neoHub to your HomeKit Home
Troubleshooting
- Why don't I receive an email to reset my password?
- How do I change my neoApp password
- Trying to Add neoStat WIFI to the App, however it is not showing on the list and you only have the option to RESCAN
- All Devices Offline
- Do you have a server outage at the moment?
- I cannot login to my Neo App