neoApp

User Guide

• Contact Us
• How to check the version of the neoApp?
• Siri Shortcuts on Heatmiser Neo
• Enhanced History on neoHub Gen 2
• 0.5 Set Point Control (neoHub Gen 2)
• Push Notifications

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System Setup

• What are the steps to setup the system?
• NeoHub not adding any thermostats initially
• How do I pair my neoStat v1 (Blue Display)
• How do I pair my neoStat v2 (White Display)
• How do I change the Program Mode in the neoApp
• How to enable 6 Level Programming in the Neo App

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HomeKit - iOS

• Reset HomeKit Configuration
• Remove neoHub from HomeKit
• Assigning Rooms in HomeKit
• How to Add neoHub to your HomeKit Home
• Creating a Home in HomeKit

Troubleshooting

• Why is neoApp on iOS not working?
• Why don't I receive an email to reset my password?
• All Devices Offline
• Do you have a server outage at the moment?
• How do I change my neoApp password
• I cannot login to my Neo App

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