It's important to understand that only 1 user can be the master owner. This is the person who initially pairs the neoHub.
- You shouldn't try to pair the neoHub to more than one account, doing this will remove from the 1st.
- Each user should have their own Neo Account.
Assume you want two users, then you would do the following;
1. Pair the neoHub to the master owners account
2. The master owner then shares to the 2nd user by following these steps