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Neo System FAQ

Get to know more about the Neo System

Heatmiser Neo System FAQ

  • I have a neoPlug but no neoHub, how do I install?
  • What does the sensor icon mean on my neoStat?
  • Can I use a neoAir V1, V2, V2m and V3 work on the same system?
  • Can you connect a hot water tank directly to the neoStat. What relay might be needed
  • I have a 12v wired Heatmiser Network System (UH1) Can I upgrade to Neo?
  • Setting up the neoAir with the RF Switch
See all 37 articles

Neo Wireless Sensors

  • Can you link a Wireless Air Sensor to a neoStat WIFI?
  • Can you calibrate a Wireless Air Sensor
  • What happens to the wireless sensors if the neoHub goes offline?
  • What happens if the battery on the Wireless Sensor fails?
  • What happens when the Contact Sensor triggers?
  • Can I use 1 Wireless Air Sensor for multiple zones?
See all 13 articles

Troubleshooting

  • My neoHub is offline, what can I do?
  • How To Reset a neoAir V2/V3
  • Location Offline
  • Pair To NeoHub (No Devices Paired)
  • Using a Neohub with your Huawei 5G Router
  • neoHub not connecting to Huawei 5G modems
See all 14 articles
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