Neo System FAQ
Get to know more about the Neo System
Heatmiser Neo System FAQ
- Can I use a neoAir v1 and neoAir v2 on the same system?
- Can you connect a hot water tank directly to the neoStat. What relay might be needed
- I have a 12v wired Heatmiser Network System (UH1) Can I upgrade to Neo?
- Setting up the neoAir with the RF Switch
- 10 Neo System Tips
- Do WiFi repeaters help my Neo System?
Neo Wireless Sensors
- What happens if the battery on the Wireless Sensor fails?
- What happens when the Contact Sensor triggers?
- Can I use 1 Wireless Air Sensor for multiple zones?
- Can I delay when the contact sensor triggers on the neoHub?
- How do I add a wireless air sensor to the neoHub Gen 2 ?
- How do I reset a Contact Sensor or Air Sensor
Troubleshooting
- My thermostat is showing as OFFLINE in my app
- I cannot share to another user
- I am trying to re-pair my neoStat to the neoHub but it won't pair
- My system clock is wrong, can do I fix this?
- I cannot pair my neoHub to my account
- My neoHub is going offline when connected to my 4G Router