Neo System FAQ
Get to know more about the Neo System
Heatmiser Neo System FAQ
- What does the sensor icon mean on my neoStat?
- Can I use a neoAir v1 and neoAir v2 on the same system?
- Can you connect a hot water tank directly to the neoStat. What relay might be needed
- I have a 12v wired Heatmiser Network System (UH1) Can I upgrade to Neo?
- Setting up the neoAir with the RF Switch
- 10 Neo System Tips
Neo Wireless Sensors
- What happens to the wireless sensors if the neoHub goes offline?
- What happens if the battery on the Wireless Sensor fails?
- What happens when the Contact Sensor triggers?
- Can I use 1 Wireless Air Sensor for multiple zones?
- Can I delay when the contact sensor triggers on the neoHub?
- How do I add a wireless air sensor to the neoHub Gen 2 ?
Troubleshooting
- My neoHub is offline, what can I do?
- neoHub not connecting to Huawei 5G modems
- I am unable to pair my neoHub
- My Thermostat is showing Offline in the app. What can I do ?
- I cannot share to another user
- I am trying to re-pair my neoStat to the neoHub but it won't pair