This article covers:
- What thermostat do I have?
- Which Heatmiser thermostat do I have?
- How do I identify my thermostat?
- Is my thermostat a neoStat or neoAir?
- Is my thermostat wired or wireless?
- Product identification by buttons.
- Product identification by appearance.
- Product identification by battery tray.
- Product identification by screen and controls.
This article does not cover:
- Pairing a thermostat.
- Pairing a neoHub.
- Thermostat troubleshooting.
- Thermostat wiring.
- App setup.
- neoHub generation identification.
neoStat, neoStat V2 and neoStat V3
Buttons
The thermostat has 5 buttons along the bottom:
- Left
- Tick
- Right
- Down
- Up
Appearance
- White square thermostat.
- Screw on the bottom.
- Power icon in the bottom-left corner of the screen.
- No battery tray visible.
If the thermostat has these 5 buttons, a screw on the bottom and a power icon in the bottom-left corner, it is normally one of the following:
- neoStat
- neoStat V2
- neoStat V3
The model number on the rear label will confirm which version it is.
neoStat WiFi
Buttons
The thermostat has 5 buttons along the bottom:
- Left
- Tick
- Right
- Down
- Up
Appearance
- White square thermostat.
- Screw on the bottom.
- Power icon in the bottom-left corner of the screen.
- WiFi sticker next to the screw underneath the thermostat.
If the thermostat looks like a standard neoStat but has a WiFi sticker next to the screw, it is a neoStat WiFi.
neoAir, neoAir V2, neoAir V3 and neoAir V4
Buttons
The thermostat has 5 buttons along the bottom:
- Left
- Tick
- Right
- Down
- Up
Appearance
- White square thermostat.
- Battery powered.
- Battery tray visible on the bottom.
If the thermostat has these 5 buttons and a battery tray on the bottom, it is normally one of the following:
- neoAir
- neoAir V2
If the buttons stick out from the front of the thermostat rather than sitting flush with the fascia, it is normally one of the following:
- neoAir V3
- neoAir V4
The model number on the rear label will confirm which version it is.
Slimline
Buttons
The thermostat has 6 buttons:
- Power
- Clock
- H
- A
- Down
- Up
Appearance
- Wall-mounted thermostat.
- No battery tray visible.
If the thermostat has these 6 buttons and no battery tray, it is normally a Slimline.
Slimline-RF
Buttons
The thermostat has 6 buttons:
- Power
- Clock
- H
- A
- Down
- Up
Appearance
- Battery powered.
- Battery tray visible on the bottom.
If the thermostat has these 6 buttons and a battery tray, it is normally a Slimline-RF.
neoStat Pro
Buttons
The thermostat has 3 touch-sensitive buttons:
- Down
- Tick
- Up
Appearance
- Black front.
- Square thermostat.
- Touch-sensitive buttons below the display.
- No physical buttons.
If the thermostat has three touch-sensitive buttons below the display, it is normally a neoStat Pro.
neoStat Touch
Buttons
The thermostat has no buttons.
Appearance
- Fully touchscreen thermostat.
- All controls appear directly on the display.
- No physical buttons.
- No touch-sensitive buttons below the screen.
If everything is operated directly from the screen, it is a neoStat Touch.
neoFlo
Buttons
The device has 1 button on the top.
Appearance
- Fitted directly onto a radiator valve.
- Not wall mounted.
- Battery powered.
If the device is fitted to a radiator and has one button on the top, it is a neoFlo.
Still Not Sure?
- Count the number of buttons.
- Check whether there is a battery tray.
- Check whether it is wall mounted or fitted to a radiator.
- Check whether there is a screw on the bottom.
- Check the colour of the front of the thermostat.
- Look for the model number on the rear of the unit.
The model number is always the quickest and most accurate way to identify a Heatmiser product.