Is there a simple way to turn off the heating in my home? November 19, 2018 06:14 Updated Follow Neo has an Away mode. This mode turns all your heating and hot water off whilst allowing your neoPlug's to operate normally. Related articles What temperature should I measure? Turn the Heating Off (Standby Mode) I am looking at Heatmiser Controllers, however I am not sure what to buy? My Thermostat is showing Offline in the app. What can I do ? What happens if my internet or neoHub is not working?