To enable enhanced history on your neoHub Gen 2 or Gen 3
Please note that Enhanced History does not work on the neoHub Gen 1
1. Ensure your app is running the latest version
Go to your App store put in Heatmiser Neo, if it says Open you are on the latest version of the App
(Please note, Enhanced History is not supported on our Windows app)
2. In your Neo app, navigate to Settings/Enhanced History and Turn toggle this to ON.
Please note, if you do not see the Enhanced History menu in your app it means your neoHub is running an older firmware. Please wait a few days for your neoHub to receive the update or email support@heatmiser.com for the team to force the update to your hub. Remember, this function is only available on the neoHub Gen 2.
Temperature History
Once enabled, your neoHub will start to record the data for your system and will store a maximum of 13 months.
1. The set temperature, indicated by the dotted line.
2. When the heating is preheating (warming your home ready for the start of your heating program) Shown in green.
3. When the heating is on, shown in red.
You can select a particular day by using the calendar button or you can press the -1 day +1 day to quickly jump back a few days.
Hours Run
The hours run is shown for each day, per zone for the same period.
Note: Enhanced history is not shown for neoStat-HC or neoStat's in timer mode