How to get the display back on the neoAir.
- On the underside of the thermostat, there is a battery tray.
- Push upwards to release the tray
- Pull the tray out
- Replace the 4x AAA batteries
- Push the tray back in until you can here a click
- Display should then come on
Still no display?
- Remove the batteries,
- Make sure that the batteries are around the right way round
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Make sure that contacts are touching both the front and the back of the batteries
- Clean the underside of the battery tray with a dry cloth
Cannot remove the battery tray? See NeoAir battery tray jammed
Still no display?
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If you look to the left and right of the battery tray at the top, there is two white slots
- Get a small screwdriver on each side and push
- The front of the unit will unclip from the back plate.
- Turn the front plate round,
- Direct centre will be three copper pins
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With your screwdriver, push them up, you may not feel them move
- This is to improve the contact between the pins and the battery tray
- Clip the front of the neoAir back on by clipping the top first and leaver the front down
- Put the batteries back on and then test.
Still no display
- It is likely that the neoAir is faulty and will need to be replaced.