Make sure that you have this wiring centre. If you do, you do not have to pair the thermostats after the factory reset.
Factory Reset NeoAir V2/V2m/V3: (white background, no SETUP on right hand corner, neoAir V3 has buttons)
The factory Reset: On the thermostat
- Press and hold tick again until you see ‘SETUP’.
- Press and hold tick with your finger while the box is over ‘SETUP’ for 10 seconds
- All icons should appear and you should see a number in the bottom left hand side.*
- Using the left and right keys select the following:
- 1 Heating
- 3 Heating and Time Clock (for example Hot water)
- Press tick
- Take the battery case out and then back in to reboot the thermostat.
Factory Reset NeoAir V1: (blue background SETUP IN BOTTOM RIGHT HAND CORNER)
- Use the left and right keys to go to SETUP
- Press and hold tick while the box is over SETUP for 10 seconds
- All icons should appear and you will see 1 2 3 in bottom left corner
- Using the left and right keys select the following:
- 1 Heating
- 3 Heating and Time Clock (for example Hot water)
- Press tick
- Take the battery case out and then back in to reboot the thermostat.