Question:

Why does my UH8-RF/RF-Switch receiver lose its pairing after being powered off?

If your wireless thermostat such as neoAir or Slimeline is displaying the flame symbol,

indicating a demand for heat, but the receiver such as UH8-RF V2 or RF Switch doesn't seem to be reacting: 

UH8-RF V2 - Lights above the zone numbers are turned off      RF Switch - Lights below CH1, CH2 or HW are turned off

it may be due to the receiver being temporarily powered off. That could have happened due to a power outage or someone turning it off manually.

When the receiver is turned back on, it defaults to a non-heating setting. Our thermostats send a signal to the receiver every 20 minutes or when the flame first appears on the display.

ANSWER:

To resolve this, you can choose any of these two ways:

1. Wait for 20 minutes for the heating to engage

or

2. Adjust the temperature setting on your thermostat:

a. decrease it by pressing the down arrow until the flame symbol disappears

b. increase it by pressing the up arrow until the symbol reappears.