Smart Home Integration

HomeKit on Neo

• How do I know if my neoHub supports HomeKit
• I am unable to pair my neoHub to HomeKit
• Does the neoHub need to be connected to the Heatmiser Cloud for HomeKit to work?
• I have Neo installed in more than one home, can HomeKit support that?
• Do I need an Apple TV, HomePod or iPad for HomeKit to work?
• How does HomeKit communicate with the Neo Devices

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Alexa Smart Home Skill

• Alexa is unable to find any devices when I scan
• How do I add an alias name to my neoStat in Alexa
• How do I create a Smart Home Routine
• How do I add my neoStat to a group of devices in Alexa?
• I can't link my account to Alexa - what can I do ?
• How do I setup the Smart Home Skill

IFTTT on Neo

• I am unable to link my account to IFTTT
• What Actions are available on the Heatmiser IFTTT Channel
• What Triggers are available on the Heatmiser IFTTT Channel
• Which products work with IFTTT
• Why would I use IFTTT?

Google Home on Neo

• I still can’t login to Google Home - what can I do.
• Google reports my password/user name wrong?
• How do I link Neo to Google Home on Android
• How do I link Neo to Google Home on iOS
• What does Google Home allow me to do?
• Which products work with Google Home?

Custom Integration

• How do I request the API Documents ?
• Does Neo work with Elan?
• Does Neo work with FIBARO Home Center 2
• Does Neo work with Control4?
• Does Neo work with Crestron?