It may be the neoHub has already been paired to a HomeKit System. Follow these steps to reset the HomeKit firmware in the neoHub.
- Open your neoApp and Login to your Location
- Press Settings
- Press HomeKit
- Press the COG in the Top Right
- Press Reset HomeKit Configuration
- The neoHub will now reset the HomeKit configuration. This will take around 4 minutes so please wait before trying to re-pair.
- We can confirm this does not affect the pairing of neoStat on the system.