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Resetting a neoAir without losing pairing to the UH8-RF

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Make sure you have a UH8-RF wiring centre, it looks like this.

 

UH8-RF.png

Neo Air V2, V2m or V3

image.png

Getting the Pairing Information

  • Using the left and right buttons, make sure that the box is over the power icon on the left.
  • Press and hold tick until you see ‘SETUP’.
  • Press Tick, you will see 01 in the top right hand of the screen.
  • Press the down arrow twice until you see ‘P2’ in the top right corner.
  • Press Tick.
  • Make a note of the large number, the small number and the two letters, you are going to need these later. If you see 00 01 RA on the screen it means that the thermostat has already lost pairing information, therefore if you have another neoAir, have a look at neoAir not communicating with UH8-RF but other thermostats do
  • Press tick until you get back to the main screen.

Doing the factory reset

  • Press and hold tick again until you see ‘SETUP’.
  • Press and hold tick with your finger while the box is over ‘SETUP’ for 10 seconds
  • All icons should appear and you should see a number in the bottom left hand side.
  • Using the left and right keys select the following:
    • 1 Heating
    • 3 Heating and Time Clock (for example Hot water)
  • Press tick
  • Take the battery case out and then back in to reboot the thermostat.

Putting the pairing information back into the neoAir

  • Press and hold tick until you see ‘SETUP’.
  • Press Tick you will see 01 in the top right corner.
  • Press Tick.
  • Put in the same P2 settings that you made a note of earlier, pressing tick each time.

* If you saw 01 in the top right corner instead of the number in the bottom left corner

Press up once, press Tick when you see 02 in the top corner, then try again.

NeoAir (version 1)

image.png

Getting the Pairing Information

  • Use the left and right keys to move to SETUP
  • Press Tick, you will see 01 in the top right hand of the screen.
  • Press the down arrow twice until you see ‘P2’ in the top right corner.
  • Press Tick.
  • Make a note of the large number, the small number and the two letters, you are going to need these later. If you see 00 01 RA on the screen it means that the thermostat has already lost pairing information, therefore if you have another neoAir, have a look at neoAir not communicating with UH8-RF but other thermostats do
  • Press tick until you get back to the main screen.

Doing the factory reset

  • Use the left and right keys to move to SETUP
  • Press and hold tick with your finger while the box is over ‘SETUP’ for 10 seconds
  • All icons should appear and you should see a 1 2 3 in the bottom left hand side.
  • Using the left and right keys select the following:
    • 1 Heating
    • 3 Heating and Time Clock (for example Hot water)
  • Press tick
  • Take the battery case out and then back in to reboot the thermostat.

Putting the pairing information back into the neoAir

  • Use the left and right keys to move to SETUP
  • Press Tick you will see 01 in the top right corner.
  • Use the down arrow to move to P2
  • Press Tick.
  • Put in the same P2 settings that you made a note of earlier, pressing tick each time.

Tip

It is worth making a note of the P2 settings on each of your thermostats and keep them as a list near your wiring centre.   There is usually a sticker than can be filled out on top of the UH8-RF wiring centre.  It is just in case the thermostat ever loses settings.

 

 

 

 

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