How do I create an account for my new Heatmiser Neo? November 19, 2018 03:43 Updated Follow Download the Neo App from the PlayStore On the opening screen, press Register Enter your email address create a password with at least 6 characters. Press Continue Now you can sign in to your account with these details. Related articles How to clear the Heatmiser Neo cache on your Android device What happens if my internet or neoHub is not working? My neoHub is offline, what does it mean? Do you have tutorial videos for the neoApp? I have a 12v wired Heatmiser Network System (UH1) Can I upgrade to Neo?