Tips for using Alexa November 19, 2018 05:48 Updated Follow You need to say "Alexa, ask Heatmiser" before each command. You need to be sure the Room name for your Heatmiser Thermostat is in the Supported Room Name List Related articles What commands work on Alexa How do I link to the Alexa Skill Supported Room Name List 10 Neo System Tips Alexa doesn’t recognise my room.