What do the LEDs mean on the neoHub Gen 2 November 19, 2018 04:47 Updated Follow Power Red = The neoHub has power Link Red = Connected to your network Amber = The neoHub has a link to our cloud server Status Off = No devices paired Green = Devices paired Related articles I am trying to re-pair my neoStat to the neoHub but it won't pair Location Offline (when a neoHub is offline) Do you have a server outage at the moment? I cannot login to my Neo App My Thermostat is showing Offline in the app. What can I do ?